This is correct. We set up a brand new storefront so setting up your account info fresh is required.
Thanks!
Jeanne
Type: Posts; User: Jeanne Quinn
This is correct. We set up a brand new storefront so setting up your account info fresh is required.
Thanks!
Jeanne
Hi Bill,
You should see your update in the download area. Write to me at support@sawstudio.com if you still can't access it.
Thanks!
-Jeanne
Hi Jay,
Thanks for the kudos! And good catch on the dead storefront link. This has been fixed and I've also added a link back to the SAWStudio site from the store banner. Good suggestion.
...
All fixed!
-Jeanne
This should be working correctly now.
Thanks,
-Jeanne
Hi Jay,
I changed the search type to a fulltext search. You may now search for exact phrases by using quotes around your search phrase.
Thanks,
-Jeanne
This has been reduced to a minimum of two characters. As the database builds a search index based on the minimum word length, the index (and conversely the database) is considerably larger the...
All set! Thanks for the catch.
-Jeanne
It's Craig Allen's fault, but I fixed it. (AGAIN....) ;)
-Jeanne
Hi Craig,
Drop me an email at support@sawstudio.com with your new user name and I'll update it from here.
Thanks!
-Jeanne
Hi Mako,
We're still working on this. Anyone having difficulty downloading in the meantime, feel free to write to me at support@sawstudio.com and I'll email the program file to you.
Thanks!...
Thanks, Mark. We are working on an alternate solution now and should have it fixed shortly. I'll let you know when it's ready to try again!
-Jeanne
Hi Mark,
Can I ask you to try the download area again? We just made a few changes that will hopefully resolve the issue.
Thank you!
-Jeanne
Hi Jon,
Could I ask you to try downloading again? We put in a timeout override to see if that solves the problem.
Let me know how you do.
Thanks!
-Jeanne
Hi Pedro!
I'll take a look at this over the weekend and see if I can find out what's going on.
Thanks for the heads up!
-Jeanne
Good morning!
Yes, I just installed an update to the software. That's why you are seeing a few cosmetic changes. Let me know if you have any questions at all.
Thanks!
-Jeanne
Ah, yes... I know the Battle of the Bands well. FSC - Starr Auditorium. I use to go every year to watch my rockstar wanna-be boyfriend. I won't mention how long ago either but interesting to think we...
Hi Rob,
Yay! Another Michigander! :) I was born and raised in Big Rapids (home of Ferris State University), and moved to Grand Rapids where I lived for several years before coming to Vegas. As...
Thanks everyone! I just returned from visiting family in Michigan. (BRRRR!!!!) What a great welcome home! Bob and I frequently comment on what a great group of people are out here and how...
Hi Dusty,
In order to transfer your SAW software to another party, you would need to complete a RML Labs Registration Transfer Agreement and fax it to us. You may email me at...
Fixed!
-Jeanne
Everything should be back to normal now! :)
Thanks,
-Jeanne
It appears to be a server issue. I'm looking into it now. Hopefully it'll be back to normal soon.
Thanks,
-Jeanne
Hi Kent,
I've PM'd you the FTP access login for one of our servers.
Thank you!! :)
-Jeanne
Hi Billy,
Your thread should be back online. There was a corrupted index that needed to be repaired.
Thanks,
-Jeanne
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