SAW closes when going LIVE with Structure VST help please.

[Microstudio]

I installed AIR MusicTech's Structure sampler along with their whole Expansion Complete plugin package. Everything installed great and works fine except the Structure sampler. When I patch it in on FX Pre it loads in but when I go LIVE to play the VST it shuts down Sawstudio. It says these files are the problem.

Files that help describe the problem:
C:\Users\name\AppData\Local\Temp\WER2074.tmp.WERIn ternalMetadata.xml
C:\Users\name\AppData\Local\Temp\WER2C38.tmp.appco mpat.txt
C:\Users\name\AppData\Local\Temp\WER2C49.tmp.mdmp

Here is a picture of what pops-up Click here to open a picture.

I have to click Close Program.

I hope we can figure this out.

Thanks for your time.

[Microstudio]

Bob can you help me with this?

[Bob L]

Working on it now... how many outs does that vst have... my guess is more than 32... look at the top of my vst holding window up beside my blue pyramid... it displays the number of ins and outs.

I have an update almost ready to expand the max vst outs to 64, which fixes some other plugins with the same issue.

Bob L

[Microstudio]

Working on it now... how many outs does that vst have... my guess is more than 32... look at the top of my vst holding window up beside my blue pyramid... it displays the number of ins and outs.

I have an update almost ready to expand the max vst outs to 64, which fixes some other plugins with the same issue.

Bob L

It has 32.

[Bob L]

Oh well... it may be something different then... I looked but did not see a demo version of the Structure product.

I would need a way to test it.

Bob L

[Microstudio]

Oh well... it may be something different then... I looked but did not see a demo version of the Structure product.

I would need a way to test it.

Bob L

It opens fine in another DAW and it is using the same VST.dll

Did you know what those files mean that I posted? Here are again, the popup window says these are files that are causing the problem.

Files that help describe the problem:
C:\Users\name\AppData\Local\Temp\WER2074.tmp.WERIn ternalMetadata.xml
C:\Users\name\AppData\Local\Temp\WER2C38.tmp.appco mpat.txt
C:\Users\name\AppData\Local\Temp\WER2C49.tmp.mdmp

[cgrafx]

It opens fine in another DAW and it is using the same VST.dll

Did you know what those files mean that I posted? Here are again, the popup window says these are files that are causing the problem.

Files that help describe the problem:
C:\Users\name\AppData\Local\Temp\WER2074.tmp.WERIn ternalMetadata.xml
C:\Users\name\AppData\Local\Temp\WER2C38.tmp.appco mpat.txt
C:\Users\name\AppData\Local\Temp\WER2C49.tmp.mdmp

All of these files appear to be part of windows crash reporting system. They are not the source of the problem but rather a symptom of the application crashing.

[mr_es335]

Microstudio,

Can you have a look at the content of the WER2C49.tmp.mdmp file?

If you are running Windows 10, this error just might be attributed to a faulty nVidia driver update.

[Microstudio]

Microstudio,

Can you have a look at the content of the WER2C49.tmp.mdmp file?

If you are running Windows 10, this error just might be attributed to a faulty nVidia driver update.

What do you use to open it. Also I am using Win7

[Microstudio]

All of these files appear to be part of windows crash reporting system. They are not the source of the problem but rather a symptom of the application crashing.

When I start the SS engin that error window pops up and then another window pops up and says these files appear to bb part of the problem.